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a multiplayer game of parenting and civilization building

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#1 2018-03-03 14:17:56

Lucas7001
Member
Registered: 2018-03-03
Posts: 1

Mac error - The game no longer opens!

So I am on a mac book pro and I downloaded this game, play for about half an hour and love, then the game crashes.
I start it p again and after ten minutes it cashes
Again I start it up. Crash.

So I just think it might sort itself out at somepoint but it was still bearable because I wasnt living for that long anyway, however then I look at the settings in game and change fullscreen to 'on'. The game tells me to restart so I do and all that happens now is I double click the game icon and it says its opening, the entire screen goes black for half a second and then nothing, the game still says its running but I cant see anything.

And ok I get that you want a log of those crashes, but right now id like to solve the prblem of my entire game not being visible when I load it up.

How am I supposed to change the settings now?

I cant edit the .ini file because im on a mac and when I use TextEdit it just says this file is read only

How can I uninstall and reinstall??? I see no option on the website and I am terrified that if I delete the game ill have to pay for it again, please help me or give me a partial refund ive only had this for an hour and its unplayable

Last edited by Lucas7001 (2018-03-04 20:49:43)

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#2 2018-03-05 23:00:55

jasonrohrer
Administrator
Registered: 2017-02-13
Posts: 4,805

Re: Mac error - The game no longer opens!

Two problems:

1.  The game is installed in a read-only location.  Re-extract from the DMG and put it somewhere else.  That's why it's crashing.

2.  Fullscreen doesn't work very well on some Macs.  So that's why you're seeing a black screen.  I haven't found a fix for this problem.  To fix it, you need to edit the fullscreen.ini file.  But the file should NOT be read-only, and TextEdit should be able to open the file.

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