One Hour One Life Forums

a multiplayer game of parenting and civilization building

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#1 2018-03-09 18:49:52

catlover47
Member
Registered: 2018-03-09
Posts: 2

Can't buy the game

I've tried to buy this game 4 times using 3 different forms of payment over the past 2 days and every time it tells me that it couldn't be processed. What gives?

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#2 2018-03-09 19:10:40

Twinsen
Member
Registered: 2018-03-03
Posts: 116

Re: Can't buy the game

It's possible that Contact Information should be in line with the registered information of that type of payment.

For example, if my Credit Card's address is assigned to a PO Box but if I put my physical address instead, the payment may not go through.

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#3 2018-03-09 19:14:33

catlover47
Member
Registered: 2018-03-09
Posts: 2

Re: Can't buy the game

I've checked it. I have tried every form of payment at this point. This is the error I get every time:
"Order Not Accepted
We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance."

Last edited by catlover47 (2018-03-09 19:15:53)

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#4 2018-03-09 19:17:24

Twinsen
Member
Registered: 2018-03-03
Posts: 116

Re: Can't buy the game

catlover47 wrote:

I've checked it. This is the error I get every time:
"Order Not Accepted
We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance."

That's too bad... hope you finally able to contact FastSpring and resolve the issue...

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